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Frequently Asked Questions

The delivery times vary according to the destination and the method used to ship your order. All orders are shipped from our Connecticut facility. The standard method used is UPS. UPS Service should arrive at your location in 24-48 hours or less. You may also select from a number of other shipping options that will be presented to you during the checkout process. International shipping is also available. Make sure you use the International checkout form when placing your order.

IF YOU SELECT THE PICK UP AT WAREHOUSE OPTION: We will call you when your order is ready to be picked up. Selecting this option will remove any shipping charges that may have been added to your order.

If the item you purchase is in our warehouse, it will usually ship the same day as your order is received (weekdays only) as long as the order is received before 1pm Eastern Time. If the item is still in the vehicle, please allow 2-3 days for removal. Items ordered together are not necessarily shipped in the same package. Please provide your email address to receive a ship confirmation notice with tracking information.

At Leveilles we guarantee your satisfaction! For all information regarding our return/exchange policy.

The https://www.leveilles.com website uses the latest in security technology to insure your sensitive information is protected. Please feel confident that your order information will be secure. You may also place your order by phone. Call one of our friendly Parts Professionals at 860-749-3705

Shipping depends upon the shipping method you select, the weight of your order and size. Shipping options and prices will be displayed to you during the check out process.

In an effort to keep our prices competitive, we cannot fulfill orders at less than our minimum quantities.

We will gladly provide pricing for quantities above those shown. You can obtain a quote by using any of the following methods:

  1. E-mail our Customer Care Department now at service@leveilles.com

We are very sorry this happened and we want to correct your problem right away. Please contact one of our Customer Care Representatives at info@leveilles.com.

Email us any changes to service@leveilles.com and we will make the changes to your order. Orders usually ship within 48 hours. Be sure to include your order number.